Wilson Manufacturing Expands Plant, Customer Portal in 2021
As we continue to evolve as a company, we always like sharing the good news with our customers. In 2021, we have a lot to celebrate.
We are unveiling a host of enhancements to improve speed-to-market, customer turnaround times, and an overall superior product and service delivery. We have taken a genuine look at how to re-engineer service for our valued clients worldwide.
Not only are we expanding our physical location (more on that below), but we are adding even more features to our existing online customer portal. This new suite of improvements ensures that Wilson Manufacturing maintains its position as leader of the pack in the manufacturing of solid and flexible dies.
Powerful, Online Customer Portal
Turnaround has always been a key differentiator between us and our competition in the flexible die domain. With the rollout of our redesigned online customer portal, you will be able to process and manage quotes, orders, shipments, and reorders in even less time, keeping you on schedule as you fast track your next run.
As your go-to for just-in-time tooling, our client portal offers you a more robust level of capabilities allowing you to transition from order to ship in as little as 24 hours on the flexible side and fast turn times for your engraved die products..
Need a quote? That just got a whole lot faster and even more convenient. Via the portal, you can:
• Prepare your own quote on most products
• Upload custom specifications
• Place orders via MyWilson portal
• Obtain relevant shipping costs
• Specify a shipping date
• Save repeat orders
• Check the progress of your order as it moves through production
• Cancel or change an order any time
• Search for an invoice
• Retrieve tracking information for shipped items
• Access your material manager
We haven’t just expanded our plant and online customer portal. By automating and reconfiguring our entire end-to-end process, we hope to enable you to deliver better services and quality to your own customers.
Expanding Our Capacity and Capabilities Right Here in St. Louis
This year marks another significant expansion of our St. Louis-based plant. Wilson’s 2021 expansion translates into additional machines and increased capacity to ensure you get what you need, when you need it.
A huge driver of these expansion efforts this year was built on the success of the Wilson High-Precision Ingenious Machine. The WHIM’s already stellar turnaround time will be further improved as we continue to add more machines and adapt the latest technological advancements. All while continuing to promise you unparalleled accuracy of blade profiles and the tightest possible tolerances in the industry.
Meeting the Growing Demand for Flexible Dies
Our 2021 plant expansion also includes the addition of more GVM machines to accommodate the continued growth in the demand for flexible dies. With the demand increasing every day, we are supporting our customers’ needs for the cost savings flex offers over solid tooling. We can go from order to ship on standard flexible dies in as little as 24 hours – a significant edge over our industry competition. We continue to expand our processes so our clients get the products they need, when and where they need them.
Contact us to learn more about how our online portal is making the customer ordering experience easier!
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