We’ve re-engineered service to anticipate your needs.

Legendary responsiveness.

We love technology and innovation, but we understand that some things just can’t be automated. Your calls will always be answered by a real person here at Wilson—because if it’s important enough for you to pick up the phone, we know you need help right away. And when you email us, you can expect a response in 24 hours or less.

Partnerships designed to last.

We’ll craft our relationship with you with the same care and attention we put into making our tools. So we play the long game when it comes to partnerships. Your Wilson rep will always make sure you’re happy with your products, and they’ll also be sure to tell you about new tooling innovations that could help improve your production. 

Training to help you get the most out of your tools.

Proper technique is critical to getting the longest life and the best results out of your precision tooling. Your Wilson expert will visit your facility to help coach your team on best practices—saving you training time and saving you money with tools that last longer and perform better.

A lot of the battle between companies is customer service, which Wilson is exceptional at. I’ve never gotten off the phone and felt that my needs were not going to be addressed. It’s the people at the company every day that have the impact.

Steve S. | Custom Label Printer
Success Stories
June 12, 2019

Advanced Equipment from the Ground Up

Since introducing the industry’s first machine-sharpened rotary dies in 1999, we’ve been continuing to raise the bar, holding tighter tolerances and reducing turnaround time. Also, as tool and die technology continues to advance, we’ve adapted our equipment to...

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